
This training is designed to help participants become effective mentors for new direct care workers (DCWs). As a mentor, you’ll support new staff to help them succeed in their roles and create a positive work environment. This module will cover the mentor’s role, building supportive relationships with mentees, effective communication, and problem-solving.
- Employer/Agency: John Hendrikse

This module describes age-related changes in the body and their impacts on decision-making regarding members’ care.

This module covers various types of disabilities, distinguishes between medical and social models of disability, emphasizes the importance of using person-first or identity-first language based on the member’s preference, explores the Americans with Disabilities Act and related violations, and addresses harmful disability stereotypes.

This module summarizes professional behaviors to set yourself up for success as a DCW and explains policies and procedures for agency and self-directed employers.

This module identifies building your skills as a professional, setting personal and professional boundaries, and respecting differences.
